Travel & Holiday Guides

About the BookCultureShock! India helps you understand this country that has more than 4,000 separate communities and where over 300 different languages are spoken. Learn to maneuver through the structure and varieties of Indian society, and appreciate the traditions and values that bind the people together despite their differences. Peppered with personal anecdotes, this book gives practical advice to avoid cultural misunderstandings as well as tips to facilitate your move to the country, including information on how to find a suitable home, how to get around, what schools and facilities are available for your family and what to expect from the work environment. Complete with delightful chapters on food, entertaining, leisure activities and festivals. About the SeriesCultureShock! is a comprehensive, dynamic and indispensable guide for travelers looking to truly understand the countries they are visiting, as well as expatriates settling into a new assignment in a foreign land. Each title explains the customs, traditions, social and business etiquette in a lively and informative style. CultureShock! Authors, all of whom have experienced the joys and pitfalls of cultural adaptation, provide warm and informative advice to those who seek to integrate seamlessly into diverse cultures. The books have a friendly and honest writing style and are full of personal experiences, practical advise and useful information.

As competition for customers is constantly increasing, contemporary restaurants must distinguish themselves by offering consistent, high–quality service. Service and hospitality can mean different things to different foodservice operations, and this book addresses the service needs of a wide range of dining establishments, from casual and outdoor dining to upscale restaurants and catering operations. Chapters cover everything from training and hiring staff, preparation for service, front–door hospitality to money handling, styles of modern table service, front–of–the–house safety and sanitation, serving diners with special needs, and service challenges what to do when things go wrong. Remarkable Service is the most comprehensive guide to service and hospitality on the market, and this new edition includes the most up–to–date information available on serving customers in the contemporary restaurant world.