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THE TIME TRAP
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By Alec Mackenzie
In stock
1,61454 1,29163
From the hands-down authority on time management techniques, here is a completely updated edition of the national bestseller. "The Time Trap" is filled with smart tactics, hard-hitting interviews, and handy time management tools to help you squeeze the optimal efficiency--and satisfaction-- out of your workday. Plus, you'll discover practical solutions for pinpointing and combatting the Top Twenty Time Wasters!
AuthorAlec Mackenzie BindingPaperback
75 WAYS FOR MANAGERS TO HIRE DEVELOP & KEEP GREAT EMPLOYEES
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By Paul Falcone
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1,87014 1,33508
Products and services will change with demand, but one thing that will always be required for a company's success is having the right people working hard for you. As a manager, are you cultivating this vital resource? Is there more you could be doing? In this accessible and practical playbook, HR expert and author Paul Falcone helps take the guesswork out of this crucial element for success, showing managers how to:* Identify the best and brightest talent* Hire for organizational compatibility* Address uncomfortable workplace situations* Create an environment that motivates* Retain restless top performers* Delegate in a way that develops your staff* And much more!Every HR executive has a laundry list of things they wish managers knew--best practices that would enable the entire organization to operate more effectively. Falcone's book 75 Ways for Managers to Hire, Develop, and Keep Great Employees has encapsulated all of this for you in a single indispensable resource!
AuthorPaul Falcone BindingPaperback
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By Kristin J. Anderson,Ron Zemke
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1,61454
RON ZEMKE (Minneapolis, MN) is founder of Performance Research Associates and has authored or co-authored twelve books, including the Knock Your Socks Off Series and Service America! KRISTIN ANDERSON is a principal of Performance Research Associates, co-author of three other Knock Your Socks Off books, and author of Great Customer Service on the Telephone (Amacom)
AuthorKristin J. Anderson,Ron Zemke BindingPaperback
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By John Clark
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2,55600 2,44268
Simple, concise, and totally up-to-date, The International Dictionary of Banking and Finance lists literally thousands of key words, terms, acronyms, and proper names which bankers, financial managers, students, and business owners use every day. Covering investments, finance, commercial and mortgage banking, exporting, business structure, and a host of other broad business categories, the dictionary is a complete reference work unto itself.
AuthorJohn Clark BindingPaperback
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By Campbell G Michael
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2,12574 1,60602
Senior managers speak the language of strategy. Project managers use the language of tasks and activities. While they rely on each other to achieve their goals, this core incompatibly can lead to communication breakdowns and project setbacks. Succeeding with Senior Management explains how to bridge the gap and engage the upper ranks. By establishing relationships early on, understanding executives, and keeping them involved, project managers win the support they need—especially critical when problems arise. This one-of-a-kind communications guide explains how to: Navigate the company’s political waters Link the project to the business Develop a case for change with an executive sponsor Use the right listening style Provide options and recommendations for major decisions Involve the sponsor in resolving cross-functional problems And more
AuthorCampbell G Michael BindingPaperback
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By Falcone
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1,52934 1,37598
"Every harried interviewer knows the danger of throwing out vague questions to a potential employee. You get canned answers in response - and the result can be a disastrous hiring decision. Now there's a quick way to find out what really makes a candidate tick. Presented in a handy question-and-answer format, this new book supplies 96 probing interview questions, plus helpful tips on interpreting the responses. It details how to: elicit spontaneous, truthful responses; watch out for red flags that predict subpar performance; solicit meaningful information from reference checking; and hire people that best fit the organization's needs. With questions covering 17 topics and all types of job openings, the book serves as both a ready reference for managers and a refresher course for seasoned human resources personnel." Paul Falcone is Vice President of Employee Relations at Time Warner Cable in Los Angeles and was formerly Vice President of Human Resources at Nickelodeon. He is the author of 2600 Phrases for Effective Performance Reviews, 101 Sample Write-Ups for Documenting Employee Performance Problems, and 96 Great Interview Questions to Ask Before You Hire. He lives in Valencia, California.
AuthorFalcone BindingPaperback
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By Reilly Edward T
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1,66300
Professionals today, whether they are new or seasoned, need a solid foundation of essential skills in order to keep pace with the speed of change. The American Management Association, the preeminent provider of business education worldwide, trains the majority of the Fortune 500 companies in competitive business skills. Now, for the first time, AMA has assembled the most critical, “must-have” skills for managers and leaders in one handy volume. AMA Business Boot Camp paves the way for readers to: • Motivate, increase morale, and enhance productivity • Manage organizational change • Improve their ability to communicate and influence others • Screen, evaluate, and select corporate strategies • Conduct effective performance reviews • Protect themselves against the pitfalls of intra-organizational politics • And much more Covering everything from management and leadership to project management and strategy, this one-of-kind reference serves as a crash course in the fundamentals required for lasting success.
AuthorReilly Edward T BindingHardcover
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By Kotler Philip
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1,18300 1,06400
Over the years, world-renowned marketing guru Philip Kotler has been asked thousands of questions by clients, students, business audiences, and journalists. Now in one quick reference, Kotler provides answers to some of the toughest ones, revealing his philosophies on marketing topics including strategy, product, price, place, promotion, marketing research and planning, direct marketing, small business marketing, and more. According to Kotler offers his insightful, thought-provoking answers to questions such as: - What effects are dynamics like globalization, hyper competition, and the Internet having on marketing? - What skills do marketing managers need to be successful? - What marketing strategies make sense during a recession? - What are holistic marketing and reverse marketing? - How can a local brand be turned into a global brand? - What signs might indicate a need for a change in strategy? - What does the marketing department of the future look like? Kotler expounds on these and many other questions in this fascinating, landmark book no marketing professional should be without. Philip Kotler is one of the world’s foremost experts on the strategic practice of marketing, voted the first Leader in Marketing Thought by the American Marketing Association. The S.C. Johnson & Son Distinguished Professor of International Marketing at the Kellogg School of Management of Northwestern University, he is the author of many influential books, including Marketing Management and Kotler on Marketing. He lives in Evanston, Illinois.
AuthorKotler Philip BindingPaperback
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By Paul C.Dinsmore , Jeannette Cabanis-Brewin
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6,81174 5,10774
Projects are the life blood of any organization. Revised to reflect the latest changes to  A G uide to the Project Management Body of Knowledge  and the Project Management Professional Exam. the fourth edition of The Ama Handbook of Project Management provides readers with a clear overview of a complex discipline. Covering everything from individual projects to programs and strategic alignment, it addresses: Project initiation and planning Communication and interpersonal skills Scheduling, budgeting and meeting business objectives Managing political and resource issues Implementing a PMO Measuring value and competencies. The book compiles essays and advice from the field's top professionals and features new chapters on stakeholder management, agile project management, program management, project governance, knowledge management, and more. Updated with fresh examples, case studies and solutions to specific project management dilemmas, it remains an essential reference to the critical concepts and theories all project managers must master.
AuthorPaul C.Dinsmore , Jeannette Cabanis-Brewin BindingHardcover
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By Renee Evenson
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1,52934 1,22262
Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company’s reputation but its bottom line, so for busy managers -- and business owners with little time to search for solutions -- some fast help is needed. Award-Winning Customer Service  offers scores of quick tips for readers looking to improve and then maintain their company’s level of customer service. The book is chock full of practical advice on important topics such as: Planning and goal setting Effective communication Leadership Preparing for change Continual learning Coaching and development Effective feedback Motivational and problem-solving meetings Conflict resolution Follow-up and staying on top of the game And more. Containing 101 effective tips in all, unique "When this happens, try this" sections, and encouraging quotes, this is an essential reference for anyone who needs guidance or just a refresher on making customers feel truly valued.
AuthorRenee Evenson BindingPaperback
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By Peter Earnest , Maryann Karinch
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2,12574 1,59324
Acritical figure in America’s Cold War intelligence operations, Peter Earnest knows human nature and how to set priorities to stay true to a mission. With this book, Earnest and bestselling author Maryann Karinch demonstrate how core principles of intelligence apply directly to business strategy. Trust building, loyalty, innovative thinking, using intelligence to support tough decision making, getting the most from human resources all are linchpins of critical business strategy, indispensable to: Vetting, hiring, and training the ideal team Establishing connections with the right people Contingency planning Operating in both friendly and hostile territory Cutting losses at the right time while increasing the overall win ratio With instructive examples from CIA operations and the business world, Business Confidential vividly illustrates the value of the intelligence mindset in today’s unpredictable business landscape.
AuthorPeter Earnest , Maryann Karinch BindingHardcover
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By Kotler Philip
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2,21520 1,99283
In one dramatic swoop, the Great Recession exposed flaws in the financial industry and the danger of bubbles. But the subsequent fallout has revealed more structural weaknesses so severe that they threaten our nation’s economic health and the welfare of our democratic society. The problems are immense: a scarcity of well-paid jobs, underemployment, heavy consumer debt, and a scandalous number of children living in poverty. Multinationals and the megawealthy tuck their money into tax havens, while the rest of us the middle class, the mom-and-pop businesses, the strivers grasping for a better life just barely hang on. What happened to the American Dream? Capitalism is not working like it used to, concludes Philip Kotler, a renowned business thinker and classically trained economist. Fourteen interlocked forces are undermining our once exceptional market economy, which now struggles to sustain its roles as the engine of growth and prosperity and as a rudder in turbulent times. Confronting Capitalism  delivers a sweeping assessment of the vulnerabilities in our system. Cutting through the noise the political squabbles, finger pointing, and strident ideologies it carefully analyzes what’s gone wrong. It synthesizes a vast amount of data, analysis, and ideas, considering opposing arguments and identifying the ones that stand up to scrutiny. And it offers dozens of suggestions for fixing problems and buffering weaknesses. From the impact of tax loopholes on income inequality to the corrupting influence of corporate lobbyists on politics, refreshingly clear explanations provide both the big picture and the depth and nuance needed to grasp the issues. The book looks at challenges in the global economy, then focuses its lens at home, including: • How worker well-being has plummeted as the minimum wage fails to meet sustenance levels, while companies rely on taxpayers to shoulder the gap  with ideas for how to raise the minimum wage while minimizing job loss and maintaining global competitiveness • How technology and automation have disrupted industries from music to retail to manufacturing, and threaten the steady demise of more jobs with strategies for expanding opportunities through entrepreneurship, apprenticeship programs, and more training in STEM fields • How the trough-to-peak business cycle intrinsic to capitalist market economies has triggered 33 recessions in the United States from 1857 to today with proposed policies for cooling down over-heated economies and reducing speculation as well as corporate strategies for moderating turbulence  
AuthorKotler Philip BindingHardcover
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