Business Management

Key points Resilience is the process of, capacity for, or outcome of successful adaption despite challenging or threatening circumstances.24 Three things to remember about resilience: 1. Everyone is born with it. 2. You are more resilient than you think. 3. Resilience can be built back.
AuthorDhruti Shah Page244
By Dr. Shashank Shah
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The Tata Group is India's largest and most globalized business conglomerate, with over 100 companies offering products and services across 150 countries, and 7,25,000 employees contributing a revenue of US$110 billion. Tata businesses span ten varied verticals. How did they come so far? How did they groom leadership, delight customers, drive business excellence and acquire global corporations? How did they create greater shareholder wealth than leading multinationals? How did they maintain a brand and corporate values that are considered a gold standard? From the Victorian era to Independence, and from Licence Raj to a new millennium of globalization, the Tata saga has been nonpareil and deeply interwoven with the destiny of a resurgent nation. It encompasses the role of visionaries like Jamsetji and Dorabji Tata, and doyens such as JRD and Ratan Tata, in building iconic institutions that have played a remarkable role in the making of a self-reliant India. This deep-dive into the Tata universe brings forth hitherto lesserknown facts and insights. It also brings you face to face with business decisions and their makers. How did Tata Motors turn around Jaguar Land Rover when Ford failed to do so? Why did three successive governments stall the entry of the Tatas into civil aviation? How did Tanishq transition from a near-failure to a stupendous success? Why wasn't Tata Steel's Corus acquisition successful? The result of over a decade of rigorous research, pan-India site visits and interviews with over 100 Tata leaders, this bestseller decodes the Tata way of business, making it an exceptional blend of a business biography, a leadership handbook and a management classic.
Author Dr. Shashank Shah BindingPaperback
By Adri Bruckner
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Adri Bruckner  is a creative communications professional with experience in journalism as well as PR. She won an award for crisis communications for her work at Central European University. Now based in Barcelona, Adri develops communications strategy and produces storytelling content for corporate and non-profit clients, and is currently working on her first novel. Anjana Menon  runs Content Pixies, guiding global companies on critical content strategy. She is a consultant to CEOs and policymakers, a speaker at global conferences and a columnist. She worked for Bloomberg News in financial centres across two continents, managed and anchored a national TV channel and is a founder-editor of  Mint . She divides her time between London and Delhi. Marybeth Sandell  has chased corporate news stories around the world, working for Bloomberg in Stockholm, London, Zurich and New York. She taught communications and journalism at the University of North Carolina at Pembroke and is the co-author of  Introduction to Data Visualization and Storytelling: A Guide for the Data Scientist . Based in Stockholm, Marybeth heads group employee and leadership communications for Electrolux.
AuthorAdri Bruckner Author 2Marybeth Sandell
By Nitin Seth
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Nitin is an accomplished industry leader with a unique combination of experiences as a Global Manager, Entrepreneur, and Management Consultant. He is passionate about building and transforming businesses, driving innovation, coaching, and building high-performance teams. Nitin is the Chief Executive Officer of Incedo Inc., a high-growth technology services firm focused on Digital, Data, and Analytics. Before Incedo, Nitin has held several top management positions. He was Chief Operating Officer of Flipkart, Managing Director and Country Head for Fidelity International in India, and Director of McKinsey's Global Knowledge Centre in India, where he conceptualized, developed, and led many new knowledge analytics-based capabilities that have had far-reaching industry impact. He has been elected twice to the NASSCOM Executive Council, was a Founder & Chairperson of NASSCOM's GIC Council, and was the Chairperson of the Nasscom Regional Council (NRC) in Haryana, India. Nitin holds an MBA from the Indian Institute of Management, Lucknow, where he was awarded Chairman's gold Medal for standing first in the MBA program and a degree in engineering (B.Tech) from the Indian Institute of Technology, Delhi. Nitin is passionate about mentoring and nurturing leaders. He is a Co-Founder of Plaksha University - India's largest collective philanthropy effort to build a new model of engineering education and research. Nitin is deeply influenced by India's Spiritual philosophy and traditions and believes they can provide the inspiration for a social & cultural renaissance not just of India but the world. As an avid speaker in the areas of leadership, entrepreneurship, business transformation, and technology, Nitin regularly speaks at industry conferences and writes a blog called "Nitin's Fundas
AuthorNitin Seth BindingHardcover
By Harish Bhat
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The Tatas have a legacy of nation-building over 150 years. Dancing across this long arc of time are thousands of beautiful, astonishing stories, many of which can inspire and provoke us, even move us to meaningful action in our own lives. A diamond twice as large as the famous Kohinoor pledged to survive a financial crisis; a meeting with a 'relatively unknown young monk' who later went on to be known as Swami Vivekananda; the fascinating story of the first-ever Indian team at the Olympics; the making of India's first commercial airline and first indigenous car; how 'OK TATA' made its way to the backs of millions of trucks on Indian highways; a famous race that was both lost and won; and many more. TataStories  is a collection of littleknown tales of individuals, events and places from the Tata Group that have shaped the India we live in today.
AuthorHarish Bhat BindingHardcover
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By Reinhard Mohn
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1,70200 1,19140
Reinhard Mohn, legendary entrepreneur and father of the global media giant Bertelsmann, offers penetrating insights into his motives, beliefs, and hopes as one of the world’s foremost businesspeople. Reinhard Mohn has grappled with the political and cultural changes of recent decades like few other entrepreneurs of his time. In this deeply personal book, Mohn, for the first time, describes his entrepreneurial development in the context of his own fascinating personal experiences. A Global Lesson  plumbs the extraordinary depth of Mohn’s life, from his Protestant upbringing and his time as a German soldier in an American POW camp during World War II to his socially conscious choices as a young businessman. The hopes and challenges of booming 1950s Germany influenced Mohn’s early years as an entrepreneur in many ways. He quickly understood that to be successful he had to combine economic thinking with social responsibility. Furthermore, as he guided Bertelsmann’s evolution from a medium-sized company to a global media corporation, he realized how important it was to seek dialogue with other cultures. Through it all–from the period of German rebuilding after the war through the age of globalization–Mohn fostered a successful corporate culture that served as a model for business leaders across the globe. A Global Lesson  reveals the motives that guided Mohn’s development, and shares how his family origins and personal experiences shaped his life’s work. His story is also a testament to his leadership. Throughout his life and career, Mohn has promoted a unique and important philosophy: economic thinking and democratic culture cannot be in opposition–and only by standing up for humanity can we master the challenges of global cooperation.
AuthorReinhard Mohn BindingHardcover
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By Arussy Lior
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1,59600 1,27600
'A 'must-read' for managers; this is a great guide for pulling the customer back into your management loop. ' — Jerry Vass, author of  Soft Selling in the Hard World  'Lior Arussy spins a cautionary tale for the transition companies m
AuthorArussy Lior BindingPaperback
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By Vineet Nayar
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One small idea can ignite a revolution just as a single matchstick can start a fire.One such idea— putting employees first and customers second— sparked a revolution at HCL Technologies, the IT services giant.In this candid and personal account, Vineet Nayar—HCLT’s celebrated CEO— recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the employees, and not the other way around.By doing so, Nayar fired the imagination of both employees and customers and set HCLT on a journey of transformation that has made it one of the fastest-growing and profitable global IT services companies and, according to BusinessWeek, one of the twenty most influential companies in the world. Chapter by chapter, Nayar recounts the exciting journey of how he and his team implemented the employee first philosophy by:• Creating a sense of urgency by enabling the employees to see the truth of the company’s current state as well as feel the “ romance” of its possible future state• Creating a culture of trust by pushing the envelope of transparency in communication and information sharing• Inverting the organizational hierarchy by making the management and the enabling functions accountable to the employee in the value zone• Unlocking the potential of the employees by fostering an entrepreneurial mind-set, decentralizing decision making, and transferring the ownership of “ change” to the employee in the value zoneRefreshingly honest and practical, this book offers valuable insights for managers seeking to realize their aspirations to grow faster and become self-propelled engines of change.
AuthorVineet Nayar BindingHardcover
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By William G. Zikmund
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With consolidated coverage of the principles of marketing, Effective Marketing stands out for its ease of reading and useful presentation of the marketplace as a dynamic interplay of relationships. Mirroring the features of the comprehensive text, this edition appeals to instructors who seek a concise, strategic focus with integrated coverage of technology. Thorough treatment of e-commerce, emerging markets, new technologies, and hot marketing trends is provided. Concepts and topics are carefully discussed to helping readers adapt to and strategically plan for changes in the marketing environment.
Author William G. Zikmund Author 2Michael D'Amico
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By Alec Mackenzie
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1,61265 1,29012
From the hands-down authority on time management techniques, here is a completely updated edition of the national bestseller. "The Time Trap" is filled with smart tactics, hard-hitting interviews, and handy time management tools to help you squeeze the optimal efficiency--and satisfaction-- out of your workday. Plus, you'll discover practical solutions for pinpointing and combatting the Top Twenty Time Wasters!
AuthorAlec Mackenzie BindingPaperback
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By Paul Falcone
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1,86795 1,33352
Products and services will change with demand, but one thing that will always be required for a company's success is having the right people working hard for you. As a manager, are you cultivating this vital resource? Is there more you could be doing? In this accessible and practical playbook, HR expert and author Paul Falcone helps take the guesswork out of this crucial element for success, showing managers how to:* Identify the best and brightest talent* Hire for organizational compatibility* Address uncomfortable workplace situations* Create an environment that motivates* Retain restless top performers* Delegate in a way that develops your staff* And much more!Every HR executive has a laundry list of things they wish managers knew--best practices that would enable the entire organization to operate more effectively. Falcone's book 75 Ways for Managers to Hire, Develop, and Keep Great Employees has encapsulated all of this for you in a single indispensable resource!
AuthorPaul Falcone BindingPaperback
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By James D.Hamilton
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1,59500 1,29500
The last decade has brought dramatic changes in the way that researchers analyze economic and financial time series. This book synthesizes these recent advances and makes them accessible to first-year graduate students. James Hamilton provides the first adequate text-book treatments of important innovations such as vector autoregressions, generalized method of moments, the economic and statistical consequences of unit roots, time-varying variances, and nonlinear time series models. In addition, he presents basic tools for analyzing dynamic systems (including linear representations, autocovariance generating functions, spectral analysis, and the Kalman filter) in a way that integrates economic theory with the practical difficulties of analyzing and interpreting real-world data. Time Series Analysis fills an important need for a textbook that integrates economic theory, econometrics, and new results. The book is intended to provide students and researchers with a self-contained survey of time series analysis. It starts from first principles and should be readily accessible to any beginning graduate student, while it is also intended to serve as a reference book for researchers.
AuthorJames D.Hamilton BindingPaperback
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