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By David Dee , Michael Klein
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1,24534 99627
These are just a few of the many new hats that anyone who conducts business over the telephone must wear today. helpful, informative, and just plain fun, Phone Me, Fax Me, Beep Me! will show the customer service rep, salesperson, secretary, receptionist, or telemarketer how they can wear these hats confidently to provide the service that customer demands. Written and illustrated for quick, even fun reading, Phone Me, Fax Me, Beep Me! will shpw you how to use the phone and related technologies to enhance your company's image and your career. you'll learn new techniques for turning unhappy customers into satisfied, loyal customers. You'll also learn how to project a winning phone personality that makes every caller feel special. Phone Me, Fax Me, Beep Me! Will become a communications classic!
AuthorDavid Dee , Michael Klein BindingPaperback
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